Privacy Policy

Effective Date: June 9, 2025

1. Introduction

Mabbly LLC ("we," "us," "our") respects your privacy. This Policy explains what information we collect, how we use it, and your choices when using www.mabbly.ai ("Service").

2. Information We Collect

  • Information You Provide:
    When you sign up or connect a CRM, we collect your name, email, organization, login credentials, and any files or content you upload or link.
  • Automatically Collected Data:
    We log usage data (e.g. pages viewed, API calls, integration events), device/browser details, IP address, and timestamps.
  • Third-Party Sources:
    We pull signal data (LinkedIn updates, news, blogs) and CRM data you authorize; we do not share your credentials.
  • Cookies & Similar Technologies:
    We use cookies as described in our Cookie Policy.

3. How We Use Your Information

  • To provide, maintain, and improve the Service.
  • To analyze usage, troubleshoot issues, and enhance performance.
  • To send you updates, announcements, and legal notices (with opt-out where required).
  • To enforce our Terms of Service and protect against abuse.

4. How We Share Your Information

  • With Your Consent or at Your Direction:
    When you connect third-party CRMs or integrations.
  • Service Providers:
    We engage trusted vendors (hosting, analytics, support) under confidentiality obligations.
  • Legal Requirements:
    To comply with laws, respond to subpoenas, or protect rights and safety.
  • Business Transfers:
    If we merge, sell assets, or reorganize, your data may transfer under similar protections.

5. Data Retention

We retain your account and usage data as long as you remain a user, plus a reasonable period afterward to meet legal obligations and resolve disputes.

6. Security

We implement industry-standard technical and organizational measures (encryption, access controls, audits) to protect your data. However, no system is 100% secure—please notify us of any concerns.

7. International Transfers

Your data may be processed or stored outside your country. We use standard safeguards (e.g. EU Standard Contractual Clauses) where required.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data.
  • Restrict or object to certain processing.
  • Request data portability.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us (below).

9. Children's Privacy

The Service is for users 18+. We do not knowingly collect data from minors under 18.

10. Changes to This Policy

We may update this Policy with 30 days' notice (via email or dashboard). Continued use after changes means you accept the new version.

11. Contact Us

For questions or to exercise your rights, write to:
Mabbly LLC
Attn: Privacy Officer
640 N. LaSalle
Chicago, IL 60654